Here at HorsePower, The Museum of The King’s Royal Hussars, in line with Government guidance and advice specific to the heritage sector, we have taken precautions to keep our visitors and staff safe against the risk of COVID-19. Our risk assessment can be found here. In welcoming you back to the museum, we are very keen to reassure you that the museum is safe for you to visit.
We have produced the following short video to highlight some of the changes to your museum experience.
Although the museum experience will be different, we have done our best to keep it as normal as possible. The major changes made, along with additional safety measures, are listed below. We have also added a short video (above) highlighting all key changes.
- Please do not visit the museum if you have any of the symptoms of COVID-19 or are currently in a period of self-isolation. A list of these symptoms can be found on the NHS website https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/
- Our staff have undertaken additional training to ensure they are best prepared to help keep you safe.
- A revised cleaning routine has been implemented to ensure the museum is regularly cleaned before visitors enter and at regular intervals throughout the day.
- The number of visitors to the museum will be limited to 15 at any one time but we do not anticipate this causing any delay.
- On entering the building and throughout your time in the museum, please maintain 2 metres social distancing.
- We have installed a hand sanitiser dispenser at the entrance to the museum which all visitors are asked to use when entering and exiting the museum.
- Where possible, please pay via contactless card, and avoid touching shop items unless you would like to purchase them. A screen has been installed on the front desk to help protect visitors and staff.
- Once inside the museum a one-way, clearly marked system is in place. As the museum corridor narrows in some areas, please respect other visitors and only pass them where there is space to do so. Please allow others to pass if they wish to do so.
- Please do not touch any of the displays or glass display cases in the museum as we must minimise the risk of COVID-19 infection. All objects not protected within a glass case have been marked with tape as a visual reminder not to touch.
- We have taken the decision to close all touch screen computers and other touch button displays within the museum. The dressing up box and the “ride a horse” saddle are also unavailable. We will keep these decisions under constant review.
- The building has toilet facilities visitors may use.
- The museum archives are currently closed to visitors, but the research facility is available and we would encourage you to use it.
- In accordance with government guidelines, on arrival you will be asked for your contact details as required by the NHS test and trace. We will only keep these details for 21 days from your visit, after which they will be destroyed. We will not use your details for any other purpose than test and trace. Alternatively, you can use the NHS Test and Trace app with our QR code on arrival.
- As of 8th August 2020, face coverings are now mandatory in museums. We ask all visitors to please where a face covering whilst in the museum.
- Finally, although pre-booking your visit is not essential, we would be grateful if visitors could pre-book via the following link https://www.eventbrite.co.uk/e/advanced-museum-bookings-tickets-112633419590 . This will allow us to ensure the museum does not have a queue to enter.